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Catalog > About My Library card > Managing my Account > Freeze a Hold

Freeze a hold

Use the freeze hold function when you are not ready to pick up an item. A frozen hold will continue to move up the list for that title but it will not be delivered until you unfreeze it. You cannot freeze a hold if copies of the title are available or if your hold is in transit or ready to pickup.

  1. Cick in the box under freeze on the right (see image below)
  2. Click "Update my list"
  3. If there is not a box to check, you cannot freeze that hold.

***You CANNOT freeze items that are ready for pickup or in transit. Also, you cannot freeze a hold if copies of the title are available.

 

patron holds screen

 

Cancel a hold

  1. Click in the box in the cancel column to the left of the item you want to cancel. (see image above)
  2. Click "Update list"