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Services > Accessible services

Accessible services

library customer using wheelchair in library

Multnomah County Library provides a variety of services and types of access for people with disabilities.

We can also refer customers to other organizations that assist people with visual, hearing or mobility impairments. Ask a librarian for help or search Community Organizations Online (COOL).

Assistance for people with hearing impairments

Library telephone services, such as the reference and book renewal lines, are available by calling the TTY (Telecommunications Device for the Deaf) number – 503.988.5246.

Closed caption videos and DVDs are available at all libraries.

If you need a sign language interpreter or an induction loop (sound system amplification available at Central Library or Midland Library) for a library program, call 503. 988.5402 or the TTY number between 8 a.m. and 5 p.m. Monday through Friday. Please provide at least 48 hours notice when requesting these services.

Assistance for people with mobility impairments

All library buildings, meeting rooms and restrooms are wheelchair accessible, and all locations have accessible parking.

Most libraries have wheelchair-accessible computers (Adaptive Technology Search Stations) that are reserved for people who need them.

If you can't come to the library, the library can come to you. A variety of services are available online, by phone or through Library Outreach Services (LOS). Library Outreach Services (LOS) offers:

Assistance for people with visual impairments

All libraries have large print books and spoken books on tape and CD.

Most libraries have special computers (Adaptive Technology Search Stations). These computers feature Internet Explorer (Web browser software), ZoomText (screen magnification software), JAWS for Windows (screen reading software) and QuickLaunch (hotkey software that launches ZoomText and JAWS).

Central Library also has two closed circuit TV print magnifiers available.

Multnomah County Library can also serve as an entry to the Talking Books and Braille Services provided by the Oregon State Library.

For more information about any of these services, please call 503.988.5402 or the TTY number (503.988.5246), Monday - Friday, 8 a.m. to 5 p.m. You may also send comments and suggestions or write:

Multnomah County Library
Library Outreach Services
205 N.E. Russell Street
Portland, OR 97212