If you have been excluded from Multnomah County Library, you can appeal your exclusion. You should submit your appeal within 30 days of the exclusion.
How to appeal
There are several ways you can submit an appeal:
Write a letter to the Director of Libraries with the information listed below. Send it to the Library Administration Building, 919 NE 19th Avenue, Suite 250, Portland, OR 97232.
Fill out the online appeal form
Call the library at 503.988.5123. Ask a library staff member to type your answers to the questions into the online appeal form and submit it for you.
You will need to share the following information:
- Name
- Address
- Phone
- Email address
- Date you were excluded
- Describe what happened the day you were excluded.
- Please tell us why you are appealing this exclusion. Please include any special circumstances we should consider.
- What changes have you made that will help you use the library successfully in the future?
- Please include the best way to contact you in writing regarding the appeal decision
- Written contact [include a physical address]
- Email contact [include email address].
- Phone call/voicemail
- Check at front desk of library location you visit [list locations]
Appeal responses
The library will consider all information you provide and will also talk to library staff who were present when you were excluded. The library director will decide whether to continue your exclusion for the same length of time, make it shorter, or allow you to begin using libraries again right away.